eDGEVANTAGE

For the processes your business can't afford to get wrong.

eDGEVANTAGE runs high-volume, multi-step, regulated workflows with documents, integrations and SLA tracking built in. It powers most of the 500+ processes we've automated.

Solution architecture presentation for an eDGEVANTAGE project

When eDGEVANTAGE is the right choice

  • The process crosses several departments or branches.
  • It needs to read from or write to core banking, ERP or other core systems.
  • Regulators or auditors need a complete, time-stamped trail.
  • Volumes are high and SLAs are contractual.
  • Documents are central to every case.

If your process is simpler and your team wants to build it themselves, see FLOW.

Typical eDGEVANTAGE workflows

  • Customer onboarding and account opening
  • Loan and credit approvals
  • eKYC and document verification
  • Claims processing
  • Trade and remittance operations
  • Back-office document processing

What's included

  • Workflow engine

    Multi-level routing, parallel steps, rules, escalations and SLA timers.

  • Document management

    Capture, index, version, archive and retrieve documents inside each case.

  • Dashboards and statistics

    Real-time views of pending and completed work, workload and SLA performance for managers, staff and clients.

  • Integrations

    Connectors to core banking, ERP and third-party systems.

  • Audit and security

    Role-based access and a full action history on every case.

  • AI assistance

    eKYC checks, document classification and fraud signals.

See eDGEVANTAGE on your own process.

Bring one workflow. We'll show you how it would run, end to end.

VE3

Let AI take the reading, checking and routing.

VE3 combines a business process engine with AI to speed up document-heavy, judgement-heavy work such as onboarding, verification and fraud checks.

Team working on a VE3 automation project

When VE3 is the right choice

  • Staff spend most of their time reading documents and keying data.
  • Decisions follow patterns AI can pre-screen, with people approving the outcome.
  • You need to scale volumes without scaling headcount at the same rate.
  • When automation saves times and enables human decisioning
  • When you need complex workflow automated giving you high visibility and strict control

What VE3 does

  • eKYC and onboarding

    Extract and verify identity and customer data from documents.

  • Document understanding

    Classify incoming documents and pull key fields into the workflow.

  • Fraud and risk signals

    Flag unusual cases for review before approval.

  • Seamless integration

    Sits alongside your existing systems and other SP Solutions platforms.

  • Human in the loop

    AI suggests, people decide; every decision is logged.

How VE3 fits with our other platforms

VE3 handles complex, high-value processes alongside workflow automation similar to eDGEVANTAGE. Infact, VE3 is the upgraded, extended successor to eDGEVANTAGE.

FLOW covers simpler everyday workflows your team builds itself.

Data and governance

Your data stays in our environment.

Through our partnership with Oracle, our AI runs on large language models hosted inside our own Oracle Cloud tenancy. Your data is processed there and is never shared with public AI services.

Not every task needs an LLM.

For many processes we use coded agents that work from trained behaviour rather than a language model. This makes them predictable, fast and cost-effective, and you know exactly how each decision is made.

Find out what AI can take off your team's desk.

Tell us about the manual work that slows your team down, and we'll show you where AI and automation can help.

FLOW

Build your own workflows. No code, no waiting on IT.

FLOW lets business teams design, launch and manage everyday processes such as approvals, requests and claims, with full visibility and governance.

Team building a workflow in FLOW

Why FLOW

The processes that slow teams down most are often the small, frequent ones: a leave request, an expense claim, a profile update. They rarely justify a development project, so they stay on email and paper. FLOW closes that gap. Clients asked us for a way to set up these processes themselves; FLOW is the answer.

What you can run on FLOW

  • Human resources

    Leave requests, claims and multi-level approvals.

  • Customer service

    Simple customer requests and external queries.

  • Profile maintenance

    Customer detail updates across banks, insurers and brokers.

  • IT and support

    Internal tickets, access and resource requests.

  • Administration

    Any paper form or internal admin process.

How it works

  • 1

    Design

    Define the steps, who acts at each one, and the routing rules.

  • 2

    Configure

    Build the forms and screens with the form designer.

  • 3

    Test

    Run real examples through before launch.

  • 4

    Launch

    Publish to your organisation in one step.

  • 5

    Monitor

    Track live status and performance on built-in dashboards.

Key features

  • Zero custom code
  • Self-service design
  • Configurable forms and responsive screens
  • Rapid deployment
  • Minimal training for non-technical staff
  • Live status and performance analytics
  • Governance controls so central teams keep oversight

Part of a complete automation ecosystem

FLOW sits alongside eDGEVANTAGE and VE3. Start everyday processes on FLOW; move complex, integrated processes to our enterprise platforms when you need to. FLOW was architected by Dinesh Wijesinghe.

Early access

FLOW is in final testing and open for customer trials and early deployments.

Launch your first workflow.

This section is under active development and will be available soon.