SP Solutions (Pvt) Ltd

Who Are We ?

S P SOLUTIONS

We are Sri Lanka’s only dedicated provider of integrated workflow, document management and decision support services! With over 400 business processes automated in Sri Lanka alone, SP Workflow is Sri Lanka’s most widely used Business Process Management platform.

SP Workflow

In addition to our pure workflow solutions, we have developed full ERP type solutions for several customers using the BPM platform as the base. Our products include…

SALES WOKFLOW

PROJECT WOKFLOW

SERVICE WOKFLOW

PEOPLE WOKFLOW

PETTY CASH WOKFLOW

LENDING WOKFLOW

INVOICE2PAY WOKFLOW

TRAVEL WORKFLOW

PUBLISH WORKFLOW

EVENT WORKFLOW

PURCHASE WORKFLOW

NOT SO TRADITIONAL WORK FLOW SOLUTIONS

Our solutions are not quite traditional; we provide integrated Workflow, Document Management, and Decision Support solutions to all customers, where documents integral to the process can be attached and managed alongside the process, allowing all users access to said documents for perusal and decision making. The system allows any digital document to be attached to each process, and all documents are available while the process remains active and thereafter as part of the scoreboard function.

All business forms, checklists, and inter-departmental registers are digitized and managed within the workflow, allowing for intelligent routing of the processes based on the data added to the data capture forms. The data is also used to index and retrieve the documents.

Integrations to core and other legacy systems allow us to retrieve data and present user information in a graphical format to support accurate decision making, while integration into other core systems allow us to write information into Core Banking and Insurance Solutions to create accounts, underwrite cards and loans, and other lending and liabilities products.

Standard Chartered Bank

Standard Chartered Bank has had a long standing relationship with SP spanning over 10 years, in which time we have delivered several innovative solutions to aid the bank manage its customer deliveries, improve visibility, improve visibility, manage group reporting and track customer experience, especially with regard to Turn-Around-Times. We handle over 25 workflows for SCB with the Bundled workflow, which includes CASA, CARD, and LOAN on the same workflow.

View Article

Union Bank

Union bank signed up with SP in 2015, and was one of the fastest adopters of the workflow platform with over 40 workflows now in use. The crux of the value add at Union Bank has been in managing the document flow, archiving documents with box numbers and interacting with archival suppliers for lodgement and retrieval. However, there are several key workflows including the Mandate archival workflow and the SME loans workflow, which have several new and intricate pieces of functionality.

View Article

Seylan Bank

Seylan Bank uses the SP WORKFLOW platform to manage fully automated sections of functionality, including underwriting Personal Loans, Credit Cards, and Cheque Books. The Cheque Book process is integrated to all cheque book request platforms to receive customer requests and then enables the bank to interface with the printing vendors and write back all charges to the core system. The system also maintains the cheque number sequencing for all cheque books issued. Seylan also uses a Complaint Management system, and lead management through Sales Edge.

View Article

DFCC Bank

DFCC Bank uses the SP WORKFLOW platform for several key workflows, including Account Opening, Document Archival, PFS loans, Credit Cards, and Mortguage Loans. The platform is also being integrated with the new Core banking platform, Temenos. Additionally, the bank also utilizes the Complaint and Leads system delivered via Sales Edge. The salient point of the DFCC solutions is that all CRIB data is extracted and used to generate score cards, DSCR calculations, and Customer Rating calculations.

View Article